Customer Service Administrator

We have an excellent opportunity for a Customer Service Administrator to join a leading supplier of building products to the UK's construction and house-building sectors.

The main purpose of the role is to support the Customer Service Team with Admin related tasks.

Key Responsibilities:

• To collate and scan all delivery notes so that proof of deliveries can be provided to any customer requesting one.
• Ensure that all delivery notes are filed correctly
• Dealing with customer enquiries by telephone and email
• Contact customers on a weekly basis and establish how many require collections and update the transport team
• Checking and processing of sales orders
• Raising credit notes
• Issuing collection note paperwork
• Raising cases on CRM system
• Filing of sales orders and credit notes
• Admin support for other departments as and when require

Experiences and Skills Required:

• Competent with Microsoft packages
• Good level of numeracy
• Strong communication skills
• Excellent telephone manner
• Organised approach to work
• Ability to work on own initiative
• Attention to detail

This is a full time, permanent position. Hours of work are Monday-Thursday 8:30-17:00 and Friday 8:30-16:00.

For more information or to apply please contact Mat Gibson quoting reference MM6144.